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UK rail firms named and shamed over late compensation10 Jan 7:35am

UK rail firms named and shamed over late compensation

The Guardian
Railway regulator says 3m passengers sought money back for delayed trains in 2018 Train operators that fail to pay compensation promptly to delayed passengers have been named and shamed by the rail regulator, which has published figures showing more than one in three rail companies are failing to meet the target response time. First Group’s Hull Trains and TransPennine Express were the worst offenders in 2018, according to
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