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UK rail passengers lost out on £100m compensation last year21 Jul 7:01pm

UK rail passengers lost out on £100m compensation last year

The Guardian
Travellers told to claim for all delays after only 35% of those eligible made claims in 2017-18 Rail passengers have been urged to claim compensation for every delay they suffer after missing out on an estimated £100m in payouts last year. Transport Focus, the UK industry watchdog, said passengers should send a message to train operators that reliability must keep improving by claiming their full entitlement.
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